Sports betting and casino games should stay entertainment. They are for people aged 18 and over and always carry a risk of losing money. This page gathers simple tips and free sources of help.
Our tips for responsible gambling
- Set a monthly budget you can afford to lose, and never go over it.
- Do not try to win back what you lost: chasing losses is the most common trap.
- Never bet with money meant for rent, food, school fees or family expenses.
- Avoid betting when tired, stressed or angry.
- Take regular breaks and limit the time you spend in the app.
Warning signs
- You bet larger and larger amounts to feel the same excitement.
- You borrow money or sell belongings to gamble.
- You hide from your family the time or money you spend on gambling.
- You feel irritable or anxious when you try to stop.
- Gambling harms your work, studies or family life.
If you recognise yourself in one or more of these signs, it is time to take a break and ask for help.
Tools in the app
Like most bookmakers, WinWin has a responsible gambling section in its rules. Ask customer support which deposit limits and self-exclusion options are available for your account, and turn them on when you register: it is easier to set limits before you need them.
Where to find help
- Gambling Therapy: free and confidential support by chat and in forums, run by the Gordon Moody charity.
- Gamban: an app that blocks gambling sites and apps on your phone and computer.
- BetBlocker: a free tool to block gambling sites.
Talking to someone close to you, a religious leader or a health professional is also a useful first step. You are not alone, and asking for help is nothing to be ashamed of.
Protecting minors
Gambling is forbidden for people under 18. If a child uses your phone, protect access to the app with a code and turn on the device’s parental controls.
